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Reviews

At Amigo Tires, we take pride in offering the best customer experience to Las Vegas, NV, Paradise, NV and Mesquite, NV. We strive to provide our customers with the best experience possible each visit.

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Reviews By Service

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Showing 1-5 of 5 reviews
 
Amigo Tires
  5/5
I visited the Buffalo x Charleston location with a slow tire leak. Gustavo attended to my needs immediately and was professional and courteous. They checked all of my tires and I was on my way in 15 minutes.
Amigo Tires
  1/5
I called in for an estimate on a 2011 Chevy express van this man hung up in my face then told me it was a landline then I called back still rude and then tell me he don’t want my business when I asked a simple question old pressure sensor switch, and I was referred to him never again will I will take my car to any of you guys a shop now

Business reply to this review:

Thank you for taking the time to share your experience with us. We sincerely apologize for the treatment you received during your recent interaction with our staff. Please know that this behavior is not acceptable and does not align with the standards of professionalism we strive to uphold. We would like to investigate this matter further. Please email us at [email protected]. Thanks.
Amigo Tires
  1/5
When I called the store I was quoted $50 per tire for my Ford Explorer and when I arrived at the store I was told that they only carry new tires and they were $200 per tire. This is a sure sign that some auto repair shop really do charge more when a female goes in for any service. I will not be recommending Amigo Tire to anyone I know.

Business reply to this review:

It’s always best to make sure we have a used tire in stock and ask to hold if possible and name of sales person. Just getting a price does not assure you that a used tire will be in stock. Unfortunately the demand for used tires is high and cannot stock all sizes at all times on used tires.
Amigo Tires
  1/5
How a bad on site manager can create hardship for a business. I have been a good customer of this store, until today. I went this afternoon to have two of my car tires valves replaced. I was waiting to get service and the morning site manager was leaving. All the sudden the afternoon manager ordered the business employees to serve a red truck first instead of respecting the order in which we arrived. I complaint to him and told him that truck had arrived after me and others. He said, you do not know. The truck was there before and I was checking the order of arrival through the cameras. After that, he also decided to serve a white car that has arrived later than me. I complaint with him again. He decided to say, I will not give you service and asked me to leave. This kind of attitude from a manager really deserves the owner attention. I know that if the owner would have been there this situation had never happened. Shame on bad managers like this one (Mario). He deserves to be not managing a good business like this.

Business reply to this review:

Yes you were asked to be patient and wait. There was people ahead of you and just because you felt that you were next, you weren’t. We do apologize about your visit but Sundays we are limited to the amount of people we have. If you would have waited I believe you would have been attended. Hopefully you have a better experience next time but again we can assure you we do have people we attend to in a orderly fashion. If Mario could not attend you I’m sure it was because he was extremely busy and was attending people ahead of you and if you were asked to leave, well when someone acts out in a disorderly conduct we do ask people to leave and refuse service. We do have the right to refuse service if customer is being aggressive and/or being disrespectful. Again try us again during the week when we are fully staffed and we do apologize for the inconvenience but we do ask that you respect our crew as the do their best to serve you, thank you!
Amigo Tires
  1/5
The manager Tony at the Buffalo location in Las vegas was very disrespectful and unprofessional. I went in for a new tire and he showed me little respect. I will never come back to this place again . Very poor customer service

Business reply to this review:

Hi Mario General Manager of Amigo Tires, how did you feel disrespected and what do you think could be done to improve service at the facility? I would like to do some research and see how we could have made your visit more pleasant. Feel free to call me at 702-202-6958
Showing 1-5 of 5 reviews
 

Average Rating 1.8

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